Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Xelta Flombi, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching live sports. It should never be considered as a way to earn money or solve financial problems. The house always has an edge, and there is no guaranteed way to win. Please only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our website and place bets. We take age verification seriously and reserve the right to request proof of age at any time. Gambling by minors is illegal and harmful.
If you are under 18, please do not continue. Parents and guardians: if you are concerned about a young person's gambling, please seek help from the organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Chasing losses: Continuing to gamble to try to recover money you've lost
- Hiding gambling: Concealing the amount of time or money spent gambling from family and friends
- Loss of control: Gambling more than you intended or for longer than planned
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial difficulties: Borrowing money, using credit, or selling possessions to fund gambling
- Mood changes: Becoming irritable, anxious, or withdrawn when not gambling
- Escalating stakes: Needing to bet larger amounts to get the same level of excitement
- Failed attempts to stop: Repeatedly trying to cut down or quit but being unable to do so
- Relationships affected: Arguments with loved ones about gambling habits
- Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems
Self-Help Tools & Responsible Gambling Features
Most reputable online casinos offer built-in tools to help you maintain control of your gambling. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive regular pop-up reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (usually 6 months to 5 years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We strongly encourage you to use these tools if you feel your gambling is becoming problematic. They are designed to protect you and help you maintain control.
Support & Help Organisations
If you are struggling with problem gambling, please reach out to one of these trusted organisations. They offer free, confidential support:
United Kingdom
- GamCare – Free support, advice, and counselling for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk
Exclude yourself from all UK-licensed online casinos with one registration - Gamblers Anonymous – Free peer support meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you or someone you know is struggling with problem gambling, please do not hesitate to seek help. There is no shame in reaching out. The organisations above are staffed by trained professionals who understand problem gambling and can provide confidential support, advice, and treatment options.
Your health and wellbeing are more important than any bet. Help is available 24/7, and recovery is possible.
Last updated: 2026. This page is provided for information purposes and reflects our commitment to responsible gaming in the UK.